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Reputation / SaaS

Reputely

Automated AI review management & intelligent reputation growth for multi-location businesses.

Visit reputely.app

Product experience

Reputation management, made clear at every screen size.

Reputely desktop landing page showing AI-powered review management and customer rating insights
Desktop experience
Reputely mobile landing page showing the review management proposition and actions
Mobile experience

The problem

Customer feedback demands attention that busy operators do not have.

Local business owners lose revenue to unanswered reviews and public one-to-three-star ratings, yet lack the hours to craft personalized, brand-aligned responses or manually gather customer feedback.

The solution

One system for response, recovery and reputation intelligence.

Reputely imports Google Business reviews, generates context-aware AI replies matching each brand’s voice, redirects negative sentiment into a private feedback loop through a smart QR funnel, tracks competitors and automates multi-location reputation health.

Core capabilities

Designed around the full review lifecycle.

  1. 01Google Business review imports
  2. 02Context-aware AI replies
  3. 03Brand voice matching
  4. 04Private feedback QR funnel
  5. 05Competitor tracking
  6. 06Multi-location reputation health

Technology stack

A modern foundation for secure, intelligent automation.

Frontend Framework
React 18, TypeScript 5, Vite 5, Tailwind CSS v3
UI & Design System
shadcn/ui, Radix UI primitives, Lucide React, Glassmorphism design tokens
State & Data Fetching
TanStack React Query v5 — cache invalidation, optimistic updates and background polling
Data Visualization
Recharts — sentiment distribution, rating velocity, competitor benchmarks and response metrics
Backend & Serverless
Lovable Cloud with serverless functions running on Deno and TypeScript
Database & Security
PostgreSQL 15, Row Level Security policies, custom enums and security-definer RPCs
AI Engine
Lovable AI Gateway and Google Gemini models with structured prompts and brand persona injection
APIs & Integrations
DataForSEO Business API, Google My Business OAuth 2.0 API and Stripe Billing API

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